Overview

NOC Manager
  • Reference Number : REFS/014369
  • Directorate : Operations
  • Number of Posts : 1
  • Package : R 45,213.14
  • Enquiries : HR Department: 011 0320 250

Requirements :

  • • Appropriate tertiary qualification / BCOM IT • 5 years with at least 2 years at management level. • Two (2) years’ experience at a senior level. • Ability to work under pressure. • Systematic workflow. • Good interpersonal and communication skills • Computer literate. • Must have a driver’s license

Duties :

  • • Optimize and manage performance of the following arrears :Contact Centre, Network provisioning, Fault Management • Ensure effective management of areas of responsibility by directing all matters relating to : Resources , Customer expectations and compliance to organizational standards and policies. • Manage the receipt of service configuration and activation work. • Receive notification from the Service Manager relating to the problem that has be attended to. • Provide support to develop customers requirements in detail and discuss potential options available. • Meet with the customer to capture requirements and develop a high level solution for the proposed network services.

Notes :

  • People with disabilities are also encouraged to apply.

Employer : Metropolitan Trading Company

Location : Braampark

Closing Date : 01-07-2022